Keeping Data Secure with Sterling Transcription
Catherine ByrneKeeping data secure has always been front of mind for Sterling Transcription. Data breaches, hacking, and data theft have increased significantly in the last five years. It is extremely important – no, essential – that companies that hold client data keep this data safe and secure.
Protecting client information and having strong and robust processes for data security is one of the reasons Sterling Transcription pursued and attained ISO 27001 Information Security Management System certification.
ISO 27001 Information Security Management System certification is an internationally recognised and highly sought-after standard that demonstrates a company’s ability to keep their information, and the information of clients, safe and secure.
By achieving ISO 27001 certification, Sterling demonstrably proved and continues to prove, that the systems, processes, policies, and procedures in place provide appropriate and suitable legal, physical, and technical controls across all parts of the organisation.
Sterling is keeping data secure and meeting and exceeding internationally recognised standards for information security and management.
Keeping Data Secure with Sterling – Quick Checks
Browser Address Bar
Check out the browser address bar for Sterling’s client login. The login process occurs within a secure HTTPS-protected login environment that uses a bank-grade 256 bit encryption algorithm (SHA256RSA).
Secure Proprietary Workflow Management System
Sterling uses a proprietary workflow management system, called Pacific Central. Audio files uploaded this way immediately enter our proprietary workflow management system (Pacific Central) which tracks and manages each and every interaction with a file. We know and control who has access to files, and for what purpose, and tightly monitor and control these interactions on a strict “need to know” basis, down to granular details such as user ID, interaction type, IP address used, etc. Pacific Central is also used to track the secure progress of up to 1000 active files at any point in time, through to orderly completion through setting deadlines and managing performance against those deadlines.
Key Policies
Check out Sterling’s Terms and Conditions and Privacy policies, available in the brochures section on the website, which outline the measures Sterling takes in ensuring client data is protected.
Key Certifications
Check Sterling’s current, internationally-recognised certifications, details available in the About Us section on the website. Sterling Transcription holds:
- ISO 27001 Information Security Management Systems certification, and
- ISO 9001 Quality Management Systems certification.
For more information on how Sterling is keeping data secure, please contact us today.